Facebook Login Problems
From LoveToKnow SocialNetworking
From time to time many people experience Facebook login problems. Fortunately, these issues are often easily rectified.
What is Facebook?
Facebook is one of the most well known social networking websites. It allows people from all over the world to meet in a virtual environment. People with common backgrounds or interests can communicate and exchange news and views. Users can post Facebook profile pictures which makes the website a friendly and personal place to be.
Types of Facebook Login Problems
The Facebook sign in procedure is relatively straightforward, however from time to time some people do experience problems. There are several reasons why you might have a problem logging into Facebook. Even the tiniest of mistakes can result in login failure. Some of the most common problems are:
Wrong Information Entered
The wrong email address or password will result in Facebook login problems and will cause a login failure. A spelling mistake or typing error will mean that the system fails to recognize you. Retyping this information is a good way of checking whether the problem is due to the wrong information or something else. Remember that the login information is case sensitive, therefore check that the capital letter lock key on the keyboard is not locked on.
Tip – use the 'Remember Me' button on Facebook to store your information. It is important, however, to only do this if your computer is private. Do not do this on a shared or public computer, as it might give other people access to your account.
Forgotten Email Address or Password
Both your email address and Facebook password are needed to log into Facebook. It is impossible to log into the system without one or both of these pieces of information as Facebook will not recognize you. If you do forget your email address or password then help is at hand! The Facebook Help pages will talk you through the process of getting this information. It is good practice to change passwords regularly, and Facebook also give detailed instructions on how to do this.
Tip – if you are expecting an email from Facebook, check your spam filter and junk mail in case the email gets delivered there instead of your inbox.
Email Address Not Valid
Make sure you are using an allowable email address. Facebook does not allow generic email accounts – for instance an email address starting info@. Instead you are encouraged to use a personal email address.
Log In Page Not Refreshing
Another common problem is that the Log In page doesn't load or refresh. This could be down to cookies not being activated on your computer. The Facebook Help pages mentioned above talk you through how to do this.
Getting Help with Facebook Problems
Facebook offer a lot of help to users. There is a comprehensive Help Center that provides detailed advice and tips to users who are experiencing login or other problems. The Help Center breaks all the problems and issues down into type which makes navigating these pages a relatively straightforward task. In addition to the help feature, there is also a troubleshooting guide that will allow readers to explore what might be causing certain problems.
What To Do If All Else Fails
If you are still experiencing login problems and have examined all the possible causes, then Facebook have a customer service section who can help further. To get in touch with the Facebook team, simply use the Contact Us form. There is a choice of contacts to use depending on the nature of the problem. This form asks for some basic information and the customer service team will use this to try to help you further with your Facebook login problems.
Facebook is an exciting social network site and allows users to meet each other in a way that would have been impossible only a few years ago. Login problems can be frustrating, however they are typically easily solved..
Learn More
Comments
Hey Jason - Sorry to hear about the problems your having. I know it's hard when you depend on a website like facebook for communication with friends and family. Assuming you've tried the "forgot password" link on the login page to reset your password - if you aren't receiving the email from them, then it's possible you aren't using the password that you registered with originally. Try reseting your password using any other email addresses that you may have, that you could have potentially used on your facebook account. As you can see from comments here, a lot of people do seem to have login problems on Facebook. Unfortunately their support isn't the greatest right now. Hopefully they'll improve.
-- Contributed by: Rdubehi, im having a lot of trouble logging on facebook. for a month, once a week, i tried contacting facebook support but they seem to be none exsistant. when i put in my email/password, it tells me wrong combination and at the bottom it says passwords are case sensitive but i know for a fact its the right email/password. i even tried resetting my password but for some reason it wont send me the facebook link to tell me how to do it. im getting irritated because im in the military and i depend on facebook to keep up with friends and family back home. i have nothing else to do.
-- Contributed by: jasonIf they've made changes, you may need to clear your cookies and temporary files in your own browser before it'll work. It's usually listed under Tools->Options for Firefox or Internet Explorer. Once you clear your browser cache and temporary files you should be able to get to the site.
-- Contributed by: RdubeThis page has been accessed 6,328 times. This page was last modified 03:09, 26 September 2008.
© 2006-2008 LoveToKnow Corp.
